Contact Us

Questions, order issues, or anything else. We’ll get you to the right place.

SexTowels.com is part of the Wicked Boutique family. All fulfillment, customer service, and order support is handled by the Wicked Boutique team. Here’s how to reach them and what to expect.

Order, Shipping, or Customer Service Questions

For anything related to a specific order (where is it, when will it arrive, can I change something, do I need to return it, is something wrong with what I received), reach out to the Wicked Boutique support team directly:

Response time is typically within one business day. Include your order number if you have one. The team handles SexTowels.com orders, Wicked Boutique orders, and all related products under the same support workflow.

Common Questions

Where is my order?

Most orders ship within 3-4 business days. Personalized custom orders take a few days longer because each piece is printed to spec. You’ll get a shipping confirmation with tracking when your order leaves the warehouse. If it’s been more than a week without a confirmation, contact support with your order number.

What’s your return policy?

For hygiene reasons, sex towels and personalized items are non-returnable once shipped. If something arrived damaged or wrong (wrong design, wrong size, defective stitching), contact support within 14 days and we’ll make it right. Wicked Boutique handles all returns and replacements.

Do you ship internationally?

US shipping is free on every order. International shipping is available through Wicked Boutique with rates calculated at checkout. International orders take longer to arrive and may be subject to customs fees depending on your country.

Is the packaging actually discreet?

Yes. Every order ships in plain mailers with no branding, no product names, and no indication of what’s inside. The return address reads as a standard business name, not anything more revealing. Your mail carrier can’t tell what you ordered.

Can I change my order after placing it?

Sometimes, if you reach out fast. Personalized orders go into production quickly because each piece is custom-printed, so changes need to happen within a few hours of placing the order. Contact support immediately with your order number and what you’d like to change.

Do you offer wholesale or bulk pricing?

For wholesale inquiries, bulk orders for events, or partnership opportunities, contact Wicked Boutique support and mention wholesale in the subject line. They’ll route you to the right person.

Other Inquiries

For press, media, content collaboration, affiliate programs, or anything not covered above, reach out through the Wicked Boutique contact page with a subject line indicating the inquiry type. Press and partnership requests typically get a response within 2-3 business days.

Before You Reach Out

If you’re trying to figure out which sex towel is right for you, our guides probably already answer the question. The most common pre-purchase questions covered there:


SexTowels.com is part of the Wicked Boutique® family. All orders fulfilled and shipped by Wicked Boutique with free US shipping and discreet packaging.